Should I purchase from a Hot Tub Expo?

Hot tub expos can be a good place to see different models and potentially get a sense of what you want, but buying a hot tub at a traveling expo is generally not recommended due to concerns about after-sales support, potential high-pressure sales tactics, and the possibility of dealing with companies that disappear after the event.  

 Why you should be cautious about buying at a hot tub expo:

• Lack of Local Support: Traveling expos often have no connection to local dealers, meaning you won't have local support for installation, service, or parts. 
• High-Pressure Sales Tactics: These events are known for high-pressure sales tactics, which can lead to impulse purchases and buyer's remorse. 
• Unrealistic Pricing: Displayed prices may be inflated to give sales staff room to negotiate, and you might not get a better deal than at a local dealer. 
• Disappearing Act: Once the expo leaves town, you might be left with no support or resources for your hot tub. 
• Potential for Unreliable Products: The tubs on display might be heavily used or even last year's models with undisclosed issues. 
• Focus on one or two brands: Many expos are run by one or two companies that rent out space to make it seem like a huge spa expo. 

 Instead of buying at a hot tub expo, consider:

• Visiting Local Dealers: Research and visit local dealers who can provide expert advice, installation, and ongoing support.
• Thorough Research: Read reviews, compare brands and models, and understand the warranty and service options before making a purchase.
• Prioritize Local Service: Choose a dealer with a good reputation and a strong commitment to customer service. 
• Buy the right brands:  Even if you don't buy a hot tub from us there are some recognizable brands with wonderful reviews. Some of these brands are: Hot Spring,  Bullfrog, Caldera,  Sundance, Dimension One,  Cal Spas, and of course Jacuzzi.